If you believe there is an item missing from your order, please check your order confirmation and delivery note to make sure all your items were due to arrive in the same delivery. If your item says ‘to follow’ this item will arrive on a separate delivery and is therefore not missing.
If all your items are available for next day delivery, they should be delivered at the same time. If your items are a mix of next day delivery and 3-5 business days delivery, they will be sent to you on different days depending on stock availability.
If you are unable to find the missing item, you will need to contact us within 3 days of receiving your order. You can contact us on 0870 890 0020, Monday to Friday, 9:00am to 5:00pm or email service@united-uk.com
If you contact us more than 3 days after delivery, we may not be able to assist with your missing item query.